Skip to main content
Every domain bought in Base44 from September 9, 2026 comes from Wix, so new domains and your free domain voucher are covered in Buying a domain with Wix. The main exception is a workspace whose Base44 plan is billed through the Apple App Store, where new domains are still registered with GoDaddy. In rare cases, a domain bought on the web is registered with GoDaddy too. If your domain’s emails come from GoDaddy, manage it as described on this page.
Domains bought in Base44 before September 9, 2026 may be registered with GoDaddy, or with IONOS if you bought before August 14, 2026. Base44 acts as a reseller, so the domain is yours and the registrar is who you deal with for renewals, contact details, and transfers. This page covers all 3.

​
Managing your domain

Your domain lives in your registrar account, which is the GoDaddy or IONOS account you signed into when you bought it. Everything below happens there rather than in Base44.
If you cannot sign in to IONOS, enter your domain name in place of the email address, then click Forgot password to set one.

​
Renewing your domain

Renewals follow the settings in your registrar account and are automatic by default. To check or change them, sign in to the registrar and open your domain management page. If you let a domain expire, your app stops answering on it until the domain is renewed and active again.

​
Confirming your contact details

ICANN requires every domain owner to confirm their contact details. Your registrar emails you to ask, and you have 15 days to reply before it can suspend the domain. The email goes to the domain’s contact address, which may not be the address you sign in to Base44 with. Look for it in that inbox, including spam. It comes from GoDaddy, or from support@ionos.com for an IONOS domain. Click the confirmation link inside it and you are done. If you cannot find the email or the link has expired, ask the registrar to send a new one. For a GoDaddy domain, see Verifying contact information for ICANN validation.

​
Transferring your domain to another registrar

You can move a domain bought through Base44 to a registrar of your choice. You start the transfer at your current registrar, and it follows their terms along with the 60-day lock ICANN applies after a new registration.

​
Troubleshooting your domain

If your app doesn’t load on a domain you bought in Base44, it’s usually because the domain isn’t active yet or has expired. Work through these checks, and give your domain a little time to reconnect after each fix. To get your domain working:
  1. Confirm your contact details with your registrar. Find the confirmation email from GoDaddy or IONOS and click the link inside it, within 15 days of buying the domain. If you can’t find it or the link has expired, ask for a new one.
  2. Sign in to your registrar account and check the domain’s renewal date. Renew the domain if it has expired.
  3. Open your domain in a browser to check whether your app loads.
If your domain still doesn’t connect, contact Customer Care with your domain name and your app link. Don’t unlink the domain to try to fix it, because it may not link again on its own.

​
FAQs

Click a question below to learn more about a GoDaddy or IONOS domain.
It depends on when you bought it. Every domain bought from September 9, 2026 comes from Wix, unless your Base44 plan is billed through the Apple App Store. See Buying a domain with Wix. Before that, domains were registered with GoDaddy, or with IONOS if you bought before August 14, 2026.
The domain remains registered and available for use until the end of its billing cycle, one year from the purchase date. To connect that domain to a Base44 app, you need a Starter plan or higher. On the Free plan, you can still renew and manage your domain by signing in to your account with GoDaddy or IONOS.