Skip to main content
Base44 Payments powered by Wix is Base44’s built-in payment provider that lets you go from idea to selling in minutes. Connect Base44 Payments, publish your app, and start accepting payments without setting up a separate payment provider. To receive payouts, complete your Base44 Payments account setup and verification.

How Base44 Payments works in Base44

  1. Connect Base44 Payments using the AI chat in your app editor.
  2. Publish your app and go live.
  3. Start accepting payments from customers.
  4. Complete setup and verification to start receiving payouts.
Before you begin:
  • Base44 Payments powered by Wix is currently available only to eligible customers in the United States.
  • You need a Builder plan or higher.
  • You must have a U.S.-based business and U.S. bank account.
  • Your app must be published and accessible during verification.

​
Accepting payments

Once Base44 Payments is connected to your app, securely accept payments from customers using:
  • Major credit and debit cards
  • Apple Pay
  • Google Pay
  • PayPal
Payments are processed through Base44 Payments and are subject to applicable service fees and the Wix Payments Terms of Service. You can start accepting payments as soon as your app is live. Once your account is fully verified, payouts are deposited into the bank account you selected during setup.
Base44 Payments powered by Wix does not support certain products and services. Review the prohibited products list before you start selling.
To connect Base44 Payments:
  1. Go to your app editor.
  2. Prompt the AI chat to connect to a payment method. For example: Enable online payments.
    If you are eligible, you will be prompted to connect Base44 Payments.
  3. Click Connect to accept Base44 Payments terms of use and service fees.
  4. Click Dashboard.
  5. Click Overview.
  6. Click Manage next to Payments to open the Payments dashboard.
Managepayments 1

​
Checking prohibited products and services

To keep payments safe and compliant, some products and services cannot be sold via Base44 Payments powered by Wix. Examples include:
  • Illegal products or services
  • Certain financial services, investment schemes or high-risk lending
  • Some adult content or services
  • Weapons, some types of ammunition and related accessories
  • Certain gambling or betting services
  • Products that encourage hate or violence
The exact list can change over time and may depend on Wix’s banking and payment partners. Review the prohibited products and services policy before you start selling.

​
Completing your Base44 Payments setup

Complete your Base44 Payments account setup and verification before receiving payouts. Details include:
  • Your business type and legal name.
  • Your business address in the United States.
  • The main contact person’s details.
  • The bank account where you want to receive payouts.
Enter and review these details in your Payments dashboard. Some details may require supporting documents to confirm your identity and business information. Follow the guidelines for uploading documentation if you are asked to provide documents. Until setup is complete and verified, your account may be limited and payouts may be delayed, so upload any requested documents as soon as possible.

​
Getting your app ready for sales

Before accepting payments with Base44 Payments powered by Wix, make sure your app includes clear business information and policies. This builds customer trust and helps ensure your Base44 Payments account passes verification without delays.

​
Business contact details

Add your business name and easy-to-find contact details so customers can reach you if needed. Best practices include:
  • Display your business name clearly, using your legal name or “Doing Business As” name exactly as provided during Base44 Payments setup.
  • Add your physical business address, including the country. Post office boxes and mail-forwarding addresses are not considered valid.
  • Provide customer service contact details such as an email address and phone number.

​
Required business policies

Your app should include relevant policies to inform and protect customers, such as:
  • Terms and conditions.
  • Privacy policy.
  • Refund, return, or cancellation policy.
  • Shipping, fulfillment, or delivery policy.
Make sure these policies are clearly visible before checkout. For cancellations and returns, include a checkbox or acknowledgement for customers to agree.

​
Product and pricing details

Provide clear and transparent details about what you sell, including:
  • Detailed product or service descriptions.
  • Clear pricing and purchase currency.
  • Transparent terms for subscriptions or recurring payments, including billing intervals and cancellation options.
If you display card logos on your app, make sure card scheme brands such as Visa and Mastercard appear in full color. These are already shown automatically at checkout.

​
Best practices for using Base44 Payments

Following best practices helps you build trust with customers, reduce disputes and chargebacks, and keep your Base44 Payments account in good standing.
Add clear and easy-to-find contact details in your app.
  • Display your legal business name or Doing-Business-As name.
  • Include a physical address or mailing address.
  • Provide multiple contact methods such as email, phone number, contact form, or social channels.
  • Reply to customers in a timely manner.
  • Keep records of all customer communication, especially for disputes.
Make sure your pricing is transparent and easy to understand.
  • Show full prices including currency.
  • Clearly display shipping, handling or additional fees before checkout.
  • Ensure prices are readable across devices and screen sizes.
Keep your refund policy visible and compliant.
  • Make the policy concise and easy to understand.
  • Display it wherever customers confirm their purchase.
  • Ensure it complies with applicable laws.
  • Keep it accessible in a central Policies or Help section.
Clearly explain how and when customers receive their items.For physical goods:
  • Display shipping costs clearly.
  • Specify delivery methods and timelines.
  • Provide tracking information if available.
  • Clarify return shipping responsibilities.
For digital goods:
  • Explain how delivery works after payment.
  • Clarify download access and traceability.
  • Describe available support or refund options.
Provide a clear privacy policy and terms and conditions, including:
  • What data you collect.
  • How you use and store it.
  • How long you retain data.
  • How customers can request access or deletion.
Handle disputes quickly to reduce chargebacks.
  • Respond to customers promptly.
  • Consider refunding early to prevent escalation.
  • Keep delivery confirmations and communication records.
  • Minimize chargebacks to protect your merchant standing.

​
Managing payments and payouts

Manage payments, payouts, refunds, and reports from your Payments dashboard, with full visibility into your cash flow.

​
Viewing your payment history

From the Payments dashboard:
  • View each transaction, including its amount, date, payment method, and status.
  • Filter by date range, status, or payment method.
  • Search for a specific payment using the customer name, order ID, or transaction ID.
This helps track individual payments, answer customer questions, and match orders with payments. To view your payments:
  1. Click Dashboard in your app editor.
  2. Click Overview.
  3. Click Manage next to Payments.
  4. Click All Payments.
Payments dashboard showing recent transactions with amounts, payment methods, and status indicators.
Click a payment to view its full transaction details.

​
Understanding your payouts

Base44 Payments powered by Wix groups your successful customer payments into payouts that are deposited into your bank account.
  • Payment processing: There is a standard delay between when a customer pays and when the funds are deposited into your bank account. This gives time for processing, refunds and disputes. Processing typically takes 2 to 5 business days.
  • Payout schedule: You can usually choose how often you get paid. This can be daily, weekly or monthly, as preferred.
  • Payout destination: Payouts go to the bank account you add during setup. You can change this account later, if needed.
  • Failed payouts: If a payout fails, your Payments dashboard shows a message explaining what went wrong, for example incorrect bank details.
To view your payouts:
  1. Click Dashboard in your app editor.
  2. Click Overview.
  3. Click Manage next to Payments.
  4. Click Payouts.
Viewing the payouts tab in the Payment dashboard, showing a sent payout with total amount, status, and estimated arrival date.

​
Issuing refunds

You can refund your customers directly from your Payments dashboard. When you issue a refund:
  • The refunded amount is taken from your Base44 Payments balance.
  • If your balance does not cover the full refund, the remaining amount may be taken from upcoming payments or from your next payout.
  • Refunds may take several business days to reach your customer, depending on their bank or payment method.
  • Refunds reduce your available balance and may affect the size and timing of your next payouts.
To issue a refund:
  1. Click Dashboard in your app editor.
  2. Click Overview.
  3. Click Manage next to Payments.
  4. Click All Payments.
  5. Click the payment you want to refund.
  6. Click Refund.
  7. Enter the amount and a note (if needed), then click Refund.

​
Handling a negative balance

Your Base44 Payments balance can become negative if you issue refunds or incur chargebacks that amount to more than your available funds. If your balance is negative:
  • New successful payments go toward covering the negative amount.
  • Payouts are paused until your balance returns to a positive amount.
  • You do not have enough funds to cover any additional refunds or chargebacks that may occur.
  • You can return to a positive balance by adding funds to your account using a credit or debit card.
To add funds:
  1. Click Dashboard in your app editor.
  2. Click Overview.
  3. Click Manage next to Payments.
  4. Click Payouts.
  5. Click Add Funds.
  6. Enter your payment details.
  7. Click Add Funds.
Important:
  • It may take up to 7 business days to process your payment and update your Payments dashboard accordingly.
  • Currently, it is not possible to top up a negative balance for PayPal payments. To return to a positive balance for PayPal, you need to receive additional PayPal payments.

​
Managing payment methods

From the Payments dashboard, you can choose which payment methods you offer your customers. All payment methods are available when you connect Base44 Payments powered by Wix. If you want to disable a payment method, you can do it from the Settings tab in your Payments dashboard. To manage payment methods:
  1. Click Dashboard in your app editor.
  2. Click Overview.
  3. Click Manage next to Payments.
  4. Click Settings.
  5. Click Manage.
  6. Enable or disable the toggle next to the payment method you want to update.
Payments dashboard Settings tab showing payment method toggles for cards, Apple Pay, Google Pay, and PayPal.
Your customers only see the wallet buttons that are supported on their device. For example, Apple Pay appears for customers using Safari on supported Apple devices.

​
Accessing your settlement reports

Settlement reports give you a detailed, exportable list of all transactions processed through Base44 Payments powered by Wix.
  • See each transaction, its status and the related payout.
  • View the Base44 Payments service fee for each transaction.
  • Download a CSV file of the full report for accounting or tax purposes.
  • Filter by date range or transaction type before you download.
You can usually access your settlement report even if your Base44 Payments account is disconnected, which lets you keep historical records for your business. To access your settlement report:
  1. Click Dashboard in your app editor.
  2. Click Overview.
  3. Click Manage next to Payments.
  4. Click Settlement Report.
  5. (Optional) Filter the report, or click Download Detailed Table.

​
Troubleshooting

If Base44 Payments powered by Wix cannot verify your app, payments and payouts may be delayed. Review the topics below for common verification issues and solutions.
  • Your app is not published: Click Publish in the app editor and publish your app.
  • Your app was deleted: Restore or recreate the app so Base44 Payments powered by Wix can scan it.
  • Your domain has expired: Renew your domain through Base44 or your domain provider.
  • Your domain is still propagating: DNS changes may take up to 48 hours to complete.
  • SSL issues: Fix any security certificate errors on your domain.
  • Geographic restrictions: Remove any third-party apps or code blocking access from certain regions.
Base44 Payments powered by Wix must be able to access your app globally during verification.If your app is restricted in certain regions by third-party tools or custom code, Base44 Payments powered by Wix may not be able to verify your account. This can disrupt payment processing and payouts.To resolve this:
  • Remove geographic restrictions from any third-party apps or custom code.
  • Republish your app after applying the changes.

​
FAQs

Click a question below to learn more about using Base44 Payments powered by Wix with Base44.
Base44 Payments powered by Wix is only for businesses based in the United States. You need to enter a valid US business address, and your bank account for payouts must be held with a US bank.
You can accept:
  • Credit and debit cards
  • Apple Pay
  • Google Pay
  • PayPal with Base44 Payments
All of these methods are managed together in your Payments dashboard.
Check your products against the Wix Payments prohibited products and services policy. If your products are illegal in any state you operate in, or fall into high-risk categories such as certain financial services, gambling, weapons or restricted adult content, you should not try to process them through Base44 Payments powered by Wix.
After a customer pays, there is usually a short delay before the money is sent to your bank account. The exact timing depends on your payout schedule and on factors such as weekends and bank holidays. You can see the expected payout date for each payout in your Payments dashboard. Your Base44 Payments account must also be fully verified before you can receive payouts.
When you refund a customer, the refunded amount comes out of your Base44 Payments balance. If there is not enough money in your balance, Base44 Payments powered by Wix may cover the refund from your next payments.
If your balance is negative, you can keep accepting legitimate payments so the new funds can help cover the negative amount. Check the messages in your Payments dashboard for any extra steps you need to take, for example updating your bank details or responding to disputes. Alternatively, you can add funds to return to a positive balance.
Yes, you can update your payout bank account details from your Payments dashboard. Be aware that when you update your Base44 Payments account details, your account may need to be reverified and your payouts may be put on hold until verification is complete.
You can export your settlement report from your Payments dashboard as a CSV file. This file includes each transaction, its status, the related payout and the service fees. Many accounting tools let you upload this CSV file directly so you can reconcile your books.
Yes, you can use Base44 Payments powered by Wix to accept donations.To accept donations through Base44 Payments powered by Wix:
  • Your cause must be registered as a charity in the United States.
  • You may not accept donations on behalf of someone other than yourself. For example, you may not collect donations in the name of a well-known charity.
  • A donation must be tied to a specific charitable purpose that you, or your team, are committing to accomplish and donations must be used for the charitable purpose described to the donor.
Base44 Payments powered by Wix does not support non-registered charities, crowdfunding, donation aggregations, or charities that do not manage the entire flow of funds.